Eurovision 2020 in Rotterdam was cancelled because of the coronavirus outbreak. We have gathered all the information about the ticket sale for Eurovision 2020 here
16 May 2020, 23:14
Tickets for Eurovision 2020 will be valid for 2021
The European Broadcasting Union (EBU) has announced the following regarding tickets for Eurovision 2020 and Eurovision 2021:
I bought tickets for the Eurovision Song Contest 2020, are they valid for 2021?
The tickets you have bought for Eurovision Song Contest 2020 will remain valid for 2021. The tickets will be valid for the same show you have booked (for example, if you booked for the 1st Semi-Final Jury show 2020, your tickets will be valid for the 1st Semi-final Jury show 2021). We hope to welcome you to the show in 2021.
Will I receive a new ticket for the Eurovision Song Contest 2021?
We will inform you about this in a later stage.
Unfortunately, I cannot make it to the Eurovision Song Contest 2021 and would like to receive a refund. Is this possible?
Yes, if you are already sure you cannot attend the show in 2021, you are able to return (all) your ticket(s) and receive a refund.
You can request a refund from Monday 25 May at 12.00 CEST until Friday 5 June 2020 at 23.00 CEST.
Only the main buyer can ask for a refund. The refund process starts no later than Saturday 6 June, after the closure of the refund request period.
It can take 4 to 6 weeks before you receive your money back to the account you used to pay for your ticket(s).
Can I also request for a refund after the dates for 2021 have been confirmed?
Yes, once the dates are known, you will have another opportunity to return your tickets and receive a refund, should you not be able to attend. When the dates are known, we will inform you by email again.
I can go to the show in 2021, but unfortunately, my friends can’t, what can I do with these tickets?
We can imagine that not everyone in your group is not able to go to the Eurovision Song Contest in 2021. We will for that reason, before any further sales begin for the remaining tickets, give you the opportunity to change the names on your tickets. We will inform you by email at a later date how this will work.
Please note it is not possible to ask for a partial refund of your order.
I bought tickets from Avrotros or Ticketswap, how does that work?
These tickets will also remain valid for Eurovision Song Contest 2021.
If you are already sure you cannot attend the show in 2021, you are able to return (all) your ticket(s) and receive a refund.
You can request a refund from Monday 25 May at 12.00 CEST until Friday 5 June 2020 at 23.00 CEST.
Only the main buyer can ask for a refund. The refund process starts no later than Saturday 6 June, after the closure of the refund request period.
It can take 4 to 6 weeks before you receive your money back to the account you used to pay for your ticket(s).
If you have questions for Ticketswap, please contact them at info@ticketswap.com.
Will further tickets for next year’s show go on sale?
It is currently too early to discuss ticket sales for next year’s show. It depends on how many tickets are returned and what capacity will be available next year.
I have another question about my tickets...
If you have another question about your ticket(s), we kindly ask you to please contact Paylogic via customerservice@paylogic.com. Please note, you cannot request a refund via this e-mail address. For a refund request, please use the link on eurovision.tv which will be available on 25 May.
Source: EBU
Ticket price for Eurovision 2020
GRAND FINAL
LIVE SHOW
Family Rehearsal
Jury Rehearsal
Saturday 21:00
Saturday 13:30
Friday 21:00
Standing
€ 255
€ 95
€ 115
Seats, 1st tier
€ 245
€ 85
€ 105
Seats, 2nd tier
€ 195
€ 75
€ 85
Seats, Limited view
€ 85
€ 45
€ 55
Accessible + companion
€ 195
€ 75
€ 85
SEMI-FINALS
LIVE SHOW
Family Rehearsal
Jury Rehearsal
Tuesday Thursday 21:00
Tuesday Thursday 15:00
Monday Wednesday. 21:00
Standing
€ 170
€ 60
€ 80
Seats, 1st tier
€ 160
€ 50
€ 70
Seats, 2nd tier
€ 120
€ 40
€ 50
Seats, Limited view
€ 70
€ 20
€ 30
Accessible + companion
€ 120
€ 40
€ 50
A service fee of € 3,50 per ticket will be added. In the first wave of ticket sales, an Early Bird discount on € 5 was offered for the Semi-Final tickets.
A limited view seat provides you view of the main stage, but a limited view of the led video screen that serves as a backdrop for the acts. The view will also be limited if any act takes place close to or behind this screen.
Accessible tickets can only be booked by phone at +31 20 225 1116. You can bring one additional person per accessible seat. Indicated prices are per person, you will also need a ticket for your companion.
Tickets for 9 shows
There were tickets on sale for 9 shows – Six rehearsals and three live shows:
SEMI-FINAL 1
Jury RehearsalMonday 11 May21:00
Family RehearsalTuesday 12 May15:00
LIVE SHOWTuesday 12 May21:00
SEMI-FINAL 2
Jury RehearsalWednesday 13 May21:00
Family RehearsalThursday 14 May15:00
LIVE SHOWThursday 14 May21:00
GRAND FINAL
Jury RehearsalFriday 15 May21:00
Family RehearsalSaturday 16 May13:30
LIVE SHOWSaturday 16 May21:00
43,000 Eurovision tickets
The tickets for Eurovision 2020 should have been released in three waves:
The first wave of tickets for Eurovision 2020 went on sale on 12 December 2019. In the first wave there were nearly 23,000 tickets on sale, and after 20 minutes the first wave tickets for the Grand Final Live Show was sold out, and after 48 minutes the whole first wave of tickets was gone.
There were 80,000 people in the queue with more than 200,000 screens open.
Ahoy Rotterdam Arena has room for around 65,000 people for the nine shows. Two thirds of the seats, more than 43,000 tickets, should have been sold to the general public. The rest of the tickets went to the official Eurovision fan clubs of OGAE, delegations of the participating countries, officials and sponsors. The municipality of Rotterdam would have distributed free tickets to residents with low income.
The capacity of Ahoy Rotterdam is usually much higher, but because of the stage, green room, cameras, technology and decor inside the arena, there is less seats available.
The Netherlands and the Big-5 countries (Germany, France, Italy, Spain and United Kingdom) are pre-qualified for the Grand Final on 16 May 2020. The rest of the countries were allocated to one of the two Semi-finals to be held on 12 and 14 May 2020. The allocation draw was made on 28 January 2020.
Eurovision 2020: Semi-final allocation
10 countries from each of the two Semi-finals will proceed to the Grand Final, that will feature a total of 26 countries: 10 from Semi-final 1, 10 from Semi-final 2, Big-5 and Netherlands.
Personalization of tickets
Tickets for Eurovision 2020 should be personalized, in order to prevent ticket re-sale with extreme prices on the black market.
How do I personalize my tickets?
In order to personalize your ticket(s), you will receive a confirmation e-mail after completing the order with payment. This e-mail provides a link ("Add additional information") where you can fill in personal information (such as your full name, e-mail address and date of birth of every attendee). After the personalization, you will receive your e-tickets.
The credentials on the ticket will be randomly checked at the entrance of Rotterdam Ahoy. If the credentials on the ticket and ID of the ticket holder don’t match, you can be refused admittance.
Is it possible to change the name on one of my tickets?
In order to prevent and minimize ticket re-sale with extreme prices on the black market, it is not possible to change the name on the ticket. Closer to the event, more information will provided on tickets and personalization in case of unforeseen absence.
I forgot to personalize my tickets, what do I need to do?
You can personalize your tickets via the link in your e-mail. When the link is no longer available, please contact Paylogic’s customer service.
Tickets FAQ
I lost my tickets, what can I do?
If you cannot find your ticket(s) anymore or if you have lost the confirmation email including your ticket(s), you can request Paylogic to re-send your confirmation mail.
I can’t attend the event after all, what can I do with my ticket?
You can re-sell your ticket through official ticket re-selling partner Ticketswap. Here you can sell your tickets securely for a fair price.
What is a refund protection?
During your booking process a Refund Protection is being offered. Refund Protection provides a refund if a customer is unable to attend due to a number of circumstances. See Paylogic Booking Protect for more info
Is there a minimum age to visit?
There is no minimum age to visit the Eurovision Song Contest, but children under 16 must be accompanied by an adult.
Which items can I bring with me?
In the months before the event, an e-mail will be sent with details on what you may or may not bring to Rotterdam Ahoy. All objects that are not allowed will be confiscated at the entrance and will not be returned.
What are the safety measures?
As is customary at the Eurovision Song Contest, strict security measures will be enforced. Airport security style checks will be in place, therefore we advise you to arrive early to avoid delay.
– You will be informed about this as soon as possible. Among other things, we will look at whether the buyers will get their money back or whether the tickets will remain valid until next year. As soon as there is more clarity, ticket buyers will receive an email with their various options at the email address from which they purchased their tickets.
– At the moment we are looking into the various options. As soon as we have more information, this will be communicated on songfestival.nl.
What happens to my tickets that I bought on Ticketswap, via AVROTROS, or via the fan club (OGAE)?
– The same applies here as for "regular" ticket buyers. As soon as we have more information, this will be communicated on songfestival.nl and you will receive an email at the email address from which you booked the tickets.
Second wave of tickets for Eurovision 2020 on sale 30 January
Today at 12:00 CET (midday), more tickets for all the 3 live shows and 6 rehearsals are on sale, including standing tickets for the Live Shows and Jury Rehearsals.
A total of 43,000 tickets are on sale for 9 shows – Six rehearsals and three live shows – with prices ranging between €20 and €255.
A maximum of 4 tickets can be selected per order (per bank account and address). If you book more than 4 tickets, your tickets might be cancelled.
The third round will be in late-March 2020. Specific date will follow.
1) Go to tickets.songfestival.nl
Go to and click on the show you want to attend to book your tickets. Think in advance of which show you want, how many tickets you would like to buy and with whom you want to go. Make sure you visit the website AND click on the shows on time (before 12:00 CET).
2) Queue system
Anyone who has clicked on the link to one of the shows before 12:00 CET will be assigned a random spot in the waiting queue, determined by a draw made by the system at exactly 12:00. Visitors who open the link after 12:00 are placed in the end of the queue. Being ready a day in advance does not result in a place at the front of the queue.
Do not refresh the ticket page if you have clicked on a show's link, as you will lose your position and be placed at the back of the queue.
Every show has its own queue. To purchase tickets for different shows you need to enter the relevant queue for that particular show. More than one queue can be entered at one time. Up to 4 tickets per person can be bought for each show. A different transaction needs to be completed for each individual show.
3) Complete your order
When you are in the queue, you have a maximum of 5 minutes to complete your order. So make sure you have all your payment details ready. You can buy a maximum of 4 tickets per show/order. If you book more tickets, you run the risk of canceling your tickets.
The following payment methods only will be available:
iDEAL
Paypal
Credit card (Mastercard & Visa)
Sofortüberweisung
Bancontact
4) Personalize your tickets
Just like other major events, Eurovision Song Contest also suffers from black trade. As a result, visitors – usually unknowingly – pay much more for a ticket than the original price. To ensure that visitors are not victims of resale at the black market, tickets for Eurovision 2020 must be personalized.
Once your order has been paid, you will receive a confirmation email from Paylogic. To receive your tickets, you first have to personalize your tickets. Follow the instructions in the order confirmation.
Please note: If you don’t personalize your tickets, your tickets will be cancelled and the purchase price for the ticket will be refunded to the main buyer, after deducting the Ticket Refund Fee.
5) No tickets? No panic!
The tickets for Eurovision Song Contest 2020 are released in three waves. A third round with the last available tickets follows in late-March 2020.
Source: songfestival.nl
30 January 2020
Status: 2nd wave
SOLD OUT
The second wave of tickets for Eurovision 2020 went on sale on 30 January 2020 at 12:00 CET. After 49 minutes all the Live shows were sold out, and after 80 minutes the whole second wave of tickets was gone.
30 January 2020, 13:20 CET
THE SECOND WAVE OF TICKETS HAS SOLD OUT
30 January 2020, 13:11 CET
Semi-final 2 Family Rehearsal sold out. Only tickets left are for the Semi-final 1 Family Rehearsal
30 January 2020, 13:09 CET
Both Semi-final Jury Rehearsals are sold out. Tickets for the Family Rehearsals of both Semi-finals are still on sale.
30 January 2020, 13:06 CET
The Grand Final Family Rehearsal is sold out. Tickets for the rehearsals (family + jury) of both Semi-finals are still on sale.
30 January 2020, 13:03 CET
The Grand Final Jury Rehearsal is sold out. Tickets for the Family Rehearsals and the Jury Rehearsals of both Semi-finals are still on sale.
30 January 2020, 12:49 CET
The Second wave of tickets for the Live shows has sold out
30 January 2020, 12:43 CET
Tickets for all shows are still available...
30 January 2020, 12:08 CET
Some have success...
30 January 2020, 12:05 CET
Again, there are no queue numbers in the waiting line
30 January 2020, 12:00 CET
2nd wave of tickets on sale NOW
30 January 2020, 11:32 CET
80% of the people queuing right now is for the 3 Grand Final shows
30 January 2020, 11:12 CET
Get Ready...
30 January 2020, 14:50 CET
Dutch police warns about fake tickets for Eurovision
The police in Netherlands has issued a scammer warning. After the first wave of tickets in December 2019, scammers sold tickets that they did not own at all.
Secondary markets and social media are full of advertisements from people who offer tickets for Eurovision Song Contest 2020. These tickets are digitally edited, for example by always copying the same barcode.
According to the Dutch police it has happened that people have transferred a lot of money for tickets offered online, but they are not delivered or not valid:
– Only buy tickets firsthand, via the official website or the official sales address of the organization of an event, says Gijs van der Linden from the Dutch National Reporting Center for Internet Scams.
– If you buy a second-hand ticket, you always run a risk. So only do that if you know and trust the seller.
For Eurovision Song Contest 2020 there are only two safe places where you can buy tickets. The first one is the official ticket site, , where you can sell and buy Eurovision tickets securely for a fair price.
Tickets for Eurovision 2020 will be personalized, in order to prevent ticket re-sale with extreme prices on the black market. The credentials on the ticket will be randomly checked at the entrance of Rotterdam Ahoy. If the credentials on the ticket and ID of the ticket holder don’t match, you can be refused admittance.
12 December 2019
The first tickets for Eurovision 2020 on sale today
Today at 12:00 CET (midday) the first tickets for all the 3 live shows and 6 rehearsals are on sale.
1) Go to tickets.songfestival.nl
Go to tickets.songfestival.nl and click on the show you want to attend to book your tickets. Think in advance of which show you want, how many tickets you would like to buy and with whom you want to go. Make sure you visit the website AND click on the shows on time (before 12:00 CET).
2) Queue system
Anyone who has clicked on the link to on one of the shows before 12:00 CET will be assigned a random spot in the waiting queue, determined by a draw made by the system at exactly 12:00. Visitors who open the link after 12:00 are placed in the end of the queue. Being ready a day in advance does not result in a place at the front of the queue.
Do not refresh the ticket page if you have clicked on a show's link, as you will lose your position and be placed at the back of the queue.
Every show has its own queue. To purchase tickets for different shows you need to enter the relevant queue for that particular show. More than one queue can be entered at one time. Up to 4 tickets per person can be bought for each show. A different transaction needs to be completed for each individual show.
3) Complete your order
When you are in the queue, you have a maximum of 5 minutes to complete your order. So make sure you have all your payment details ready. You can buy a maximum of 4 tickets per show/order. If you book more tickets, you run the risk of canceling your tickets.
The following payment methods only will be available:
iDEAL
Paypal
Credit card (Mastercard & Visa)
Sofortüberweisung
Bancontact
4) Personalize your tickets
Just like other major events, Eurovision Song Contest also suffers from black trade. As a result, visitors – usually unknowingly – pay much more for a ticket than the original price. To ensure that visitors are not victims of resale at the black market, tickets for Eurovision 2020 must be personalized.
Once your order has been paid, you will receive a confirmation email from Paylogic. To receive your tickets, you first have to personalize your tickets. This is possible from 13 December at 12:00 to 20 December at 23:59.
Please note: If you don’t personalize your tickets before 20 December 23:59, your tickets will be cancelled and the purchase price for the ticket will be refunded to the main buyer, after deducting the Ticket Refund Fee.
5) No tickets? No panic!
The tickets for Eurovision Song Contest 2020 are released in three waves. After the Semi-final allocation draw on Tuesday 28 January 2020, the sale of the second round starts. A third round with the last available tickets follows in mid-March 2020.
Source: songfestival.nl
First wave: No standing tickets for Live Shows and Jury Rehearsals
The standing tickets for the Live Shows and Family Rehearsals are being sold to members of the official OGAE fan clubs. When the final stage design, lighting and camera positions are known, more standing tickets may become available during the 2nd and 3rd wave.
First wave: No limited view tickets
When the final stage design, lighting and camera positions are known, the limited view tickets will be available from the 2nd wave of sales.
12 December 2019
Status: 1st wave
SOLD OUT
The first wave of tickets for Eurovision 2020 went on sale on 12 December 2019 at 12:00 CET. After 20 minutes the Grand Final Live Show was sold out, and after 48 minutes the whole first wave of tickets was gone.
There were nearly 23,000 tickets on sale in the first wave.
There were 80,000 people in the queue with more than 200,000 screens open.
12 December 2019, 12:48 CET
The first wave of tickets for Eurovision 2020 has now sold out!
12 December 2019, 12:35 CET
LIVE shows and JURY rehearsals sold out (first wave):
12 December 2019, 12:25 CET
The first wave of tickets for the LIVE Shows has now SOLD OUT. Still tickets for the Jury and Family rehearsals:
12 December 2019, 12:20 CET
Grand Final Live Show sold out (first wave):
12 December 2019, 12:05 CET
No queue numbers in the waiting line:
12 December 2019, 12:00 CET
Cross your fingers!
The ticket sale for Eurovision Song Contest 2020 has started on tickets.songfestival.nl
Good luck to everyone!
12 December 2019, 11:08 CET
25,000 people are currently queuing up for Eurovision tickets on
12 December 2019, 11:29 CET
Get ready...
5 December 2019
First tickets for Eurovision 2020 will go on sale 12 December
The first wave of tickets for Eurovision Song Contest 2020 will go on sale on 12 December 2019 at 12:00 CET (midday) on tickets.songfestival.nl
The tickets for Eurovision 2020 will be released in three waves:
12 December 2019, 12:00 CET: First wave
30 January 2020: Second wave
Mid-March 2020: Third wave
A maximum of 4 tickets can be selected per order (per bank account and address). If you book more than 4 tickets, your tickets might be cancelled.
After the Semi-final allocation draw on Tuesday 28 January 2020, the sale of the second round starts. The third round will be in mid-March 2020. Specific dates will follow.
7 December 2019
8500 free tickets for certain Rotterdam residents
8500 free tickets will be available for residents of Rotterdam who have little to spend, including people on low incomes, people on benefits and others who can prove that they indeed have little money to spend.
The target group of people will be informed by the Food Bank (Voedselbank) and Debt Assistance (Schuldhulpverlening) about the opportunity to experience a Eurovision show in Rotterdam Ahoy.
Are you in the target group, and would like to attend one of the shows in the arena – both rehearsals and live shows – you can apply on the municipality of Rotterdam's website from 11 December 2019 to 7 January 2020, and the lucky winners of tickets will be informed in March 2020.
It is estimated that around 60,000 people in Rotterdam are eligible for this special initiative.
2286 OGAE Fan Ticket Packages have been reserved for members of OGAE: 2000 standing tickets and 286 seating tickets. 400 of the packages are reserved for OGAE Netherlands members.
The price for the OGAE Fan Ticket Package for Eurovision 2020 is € 799 each and contain tickets to the three live shows and the three jury rehearsals. The OGAE Fan Ticket Packages went on sale on Wednesday 11 December 2019.
The last many years, a number of tickets have been reserved for the members of one of the official Eurovision fan clubs around the world. These tickets are mainly for standing right in front of the scene in a special fan zone. The tickets are only sold in packages with six tickets to six shows: The three live-shows and the three jury-rehearsals.
Usually the tickets go out early the same year or late the year before the contest. We expect the tickets for Eurovision Song Contest 2020 in Rotterdam will go on sale in December 2019.
The start of tickets sale depended on several factors:
The five previous years the tickets has been released in batches, depending on the allocation of seats in the arena.
Ticket prices previous years
The cost of tickets has varied a lot from year to year. Here we have gathered some information about ticket price for Eurovision Song Contest the previous years. The cheapest tickets were for the semi-final rehearsals, and the most expensive tickets were for the Grand Final live show:
Cancellation
LIVE SHOWTuesday 12 May21:00
